The Bigger Picture

The Minds Behind the Mission

We didn’t set out to fix a broken system. We set out to build better, because we’ve lived the consequences of what happens when it doesn’t work.

The MosaiQs exists because most of what claims to be ‘inclusive’ isn’t. Because too many policies are performative. Because tick-box change doesn't change lives.

Between us, we’ve spent over 15 years working across media, education, policy, and grassroots advocacy, while also navigating the blind spots those sectors still haven’t addressed.

We’re known for getting it right where others fall short. Trusted by brands, organisations, and communities who come to us when they need real insight, smart strategy, and results that actually hold.

This isn’t just personal. It’s professional. We bring the lived experience and the track record. Respected for our integrity, invited for our clarity, and remembered because we make it count.

No fluff. No ego. No spectacle. Just honest, intelligent work that makes space, and keeps it.

  • Charlotte Marian Pearson is a strategist, speaker, model, and the founder of The MosaiQs — a consultancy changing how inclusion is understood, structured, and delivered.

    With over 15 years of work across media, education, campaign strategy, and social impact, Charlotte’s approach combines sharp thinking with deep lived expertise.

    Her work spans boardrooms, classrooms, policy tables, and public platforms — always with an eye on the bigger picture.

    A proud neurodivergent parent carer, Charlotte brings both professional insight and personal truth to every space she enters.

    She’s been featured in campaigns for brands like Vogue and Sephora, spoken at events including Cannes Lions, and is recognised for her ability to move conversations from surface to structural.

    She founded The MosaiQs to build what was never built for all of us in the first place — and to prove that real inclusion doesn’t start with branding. It starts with system design.

    More About Charlotte

  • Neecie Thomas is a dynamic creative and strategic force whose work lives at the intersection of purpose, culture, and impact.

    With a multi-hyphenate background spanning creative direction, photography, project management, and social strategy, Neecie brings bold vision and practical execution to everything she touches.

    As a Creative Director and visual storyteller, she crafts campaigns and content that are not only beautiful but rooted in authenticity, representation, and emotion. Her photography captures people as they are—powerful, present, and unapologetically themselves.

    With years of experience leading complex projects across the public and creative sectors, Neecie also thrives as a Project Manager—bringing clarity, calm, and momentum to ideas that matter. She’s known for holding space for others while keeping projects sharp, strategic, and purpose-driven.

    At her core, Neecie is a social impact strategist. Whether she’s behind the lens, behind the scenes, or at the head of the table, her work is grounded in inclusion, empathy, and community power. She’s especially passionate about elevating marginalised voices and reshaping systems through creativity and collaboration.

    From campaigns to community spaces, she doesn’t just deliver — she transforms. 

    Find out more about Neecie

Our Ethos

Structural, strategic, and centred on reality. Not rhetoric.

We don’t just polish a tile and call it a masterpiece.

We step back, look at the whole picture, and place every fragment with intention. Even the sharp shards.

Especially the pieces others overlook and discard.

  • We envision a world where inclusion isn’t something to patch in later. It’s how things are designed from the start.

    Where systems understand that people don’t live single-issue lives.
    They move through education, employment, health, housing, culture, and community. Often all in one day.

    When one area fails, others suffer: poor mental health can lead to job loss, financial hardship can impact school access, racism and ableism can shape who feels safe asking for help.
    But the opposite is also true. With the right design, change in one area can unlock progress in others.

    That’s why The MosaiQs exists.
    Not to perfect one tile, but to redesign how the whole picture fits together.
    To place every piece. Sharp, overlooked, or complex, with care and purpose.

  • The MosaiQs exists to change how inclusion is understood, structured, and delivered.

    We work across systems. Education, healthcare, media, tech, policy, and culture. Because the barriers people face don’t come one at a time.

    We support organisations to:

    • Identify the gaps in their structures and delivery

    • Reframe outdated narratives and processes

    • Design and implement inclusion strategies that work. Practically, sustainably, and at scale

    • Embed accountability, access, and equity into everything from frontline service to leadership decision-making

    Whether shaping policy, supporting programme redesign, or guiding campaign strategy. Our role is to ask the right questions, work collaboratively, and build systems that reflect real life.

  • We don’t expect people to have all the answers.
    We know this work can feel overwhelming, uncomfortable, or unfamiliar.
    We’re not here to shame. We’re here to help.
    But avoidance, neutrality, and silence are not acceptable excuses.

    We are a safe, challenging, and collaborative space.
    We work with those who are ready to do better. Even if they’re just starting.
    Because doing better is always a choice.

    Here’s what guides us:

    ✔️ Function over performance
     Inclusion isn’t decoration. It has to work. We focus on what’s effective, not just what’s visible.

    ✔️ Intersectionality as design logic
     People don’t live in neat categories. We build with that complexity in mind, from the start.

    ✔️ Systems are connected
     Silos create duplication, delay, and harm. We work across services, sectors, and stakeholders to create cohesion.

    ✔️ Lived experience is operational insight
     We don’t collect stories for decoration. We turn insight into implementation. And we pay for expertise.

    ✔️ Shared power, real accountability
    We support organisations to not only invite voices in. But to share decision-making, resource, and responsibility.

    ✔️ Structure beats slogans
     Values mean nothing without systems to back them up. We design those systems.

    ✔️ Progress over perfection
     This isn’t about getting it perfect. It’s about getting it moving. With care, clarity, and commitment

  • The MosaiQs Group is a cross-sector consultancy rethinking inclusion. System by system, piece by piece.

    With over 15 years of impact across media, education, healthcare, and policy, we combine lived experience with strategic insight to challenge how inclusion is understood, and who it’s built for.

    We work where systems overlap and culture is shaped. From mental health and education to tech, media, and organisational delivery.
    Because life doesn’t happen in silos, and neither should your strategy.

    We deliver practical, lasting solutions, grounded in reality, and designed to create measurable change.
    Not just inclusion — intelligent design.

Sectors We Support

The MosaiQs works across sectors because exclusion doesn’t show up in one place.

It compounds. It spills over. And it usually hits the people already holding the most.

We partner with organisations to redesign structures, and we work directly with communities to make sure those structures hold.

Here’s what that looks like in action:

And we don’t believe impact happens in isolation.

That’s why we work across sectors, services, and stories. With the people who build them and the people who are shaped by them.

  • Media shapes culture.
    The stories we tell — and the ones we leave out — influence how people are seen, who feels welcome, and who gets erased.

    We work with:

    • Brands and agencies to ensure representation isn’t performative — it’s built in

    • Production teams to embed access, care, and inclusion on and off camera

    • Talent-led organisations to support marginalised creatives as staff, storytellers, and decision-makers

    • Campaigns and content teams to shift narratives — not just feature them

    ✔️ Because people we advocate for are not just audiences. They’re talent, leaders, experts, and culture-makers.

  • The education system is one of the earliest places inequality is built in — and one of the most damaging.

    We work with:

    • Schools, local authorities, and education providers to support inclusive practice

    • Parent carers navigating SEND, exclusions, or inadequate provision

    • Training bodies, charities, and funders who want to do better by their communities

    ✔️ Because children are being failed.
    ✔️ Because exclusion at school leads to long-term disparities in health, employment, justice involvement, and opportunity.
    ✔️ Because families — especially parent carers — are burnt out, unsupported, and often silenced.

    We design with the system and the people inside it.

  • Inclusion doesn’t stop at HR policy. It needs to shape leadership, culture, product design, customer experience, and public messaging.

    We work with:

    • Employers who want to move past training into structural change

    • Service providers who want to ensure accessibility and equity for every customer

    • Internal teams who need support embedding inclusion into delivery, not just strategy

    • Employee networks, ERGs, and people leads trying to advocate from inside

    ✔️ Because your workforce isn’t the only thing that needs inclusion — your systems, services, and storytelling do too.
    ✔️ Because inaccessible workplaces don’t just affect retention — they exclude your future leaders before they even walk in the door.

  • The health system is one of the most visible places where the cost of exclusion shows up — in outcomes, in burnout, and in premature deaths.

    We work with:

    • NHS trusts, service leads, and community health organisations

    • Campaign and policy teams designing mental health or access-focused strategies

    • Grassroots and peer-led services building support from the ground up

    ✔️ Because health inequalities are systemic — and so are the solutions.
    ✔️ Because culturally competent, accessible, trauma-informed care shouldn't be the exception.
    ✔️ Because peer support, parent carers, and community navigators deserve investment — not invisibility.

  • Inclusion must be designed into the frameworks that govern opportunity, safety, and power.

    We work with:

    • Local authorities, councils, and commissioners

    • Think tanks and cross-sector partnerships

      Funders looking to resource equitable change

    • Policy writers and programme designers who want to embed, not just consult

    ✔️ Because people don’t experience policy on paper — they experience it in services, processes, and daily life.
    ✔️ Because if your strategy doesn’t account for intersectional barriers, it’s already failing those who need it most.

  • We don’t believe in parachuting in.
    We work with — not for — the people at the sharpest ends of exclusion.

    This includes:

    • Lived experience networks

      Disabled creatives and consultants

    • Parent carer-led groups

    • Neurodivergent advocates

    • Community strategists, artists, and educators

    ✔️ Because marginalised communities aren’t “hard to reach.” They’re over-extracted and underpaid.
    ✔️ Because real solutions come from people living the problem — not just observing it.